How it started
The Place for Care gives people a clear place to start and helps agencies reach the people who need their services.
See the story ↓What we saw
People were looking for help. Agencies had services. Paper forms, missed calls, and incomplete information slowed everything down.
That revealed the real problem:Care existed. The connection did not.
Built inside the work
Our team works across case management, substance-use services, mental health, healthcare operations, and technology.
The experiment
A public post became a repeatable intake process.
Do you need a caseworker in Washington, D.C.? People responded immediately.
Housing. Employment. Mental health. Substance-use support. One caseworker to help connect the pieces.
The demand was real, but manual follow-up still stood between an interested person and the agency.
People could choose D.C. or Maryland and begin intake without waiting for a reply in their DMs.
Post figures are from Threads Insights. The 259-profile figure comes from an IntakeQ audit covering early agency workflows from July 8–30, 2026. Profiles are prospective interest—not admissions.
What we learned
The outreach worked. The intake process had to catch up.
1Find people in person
2Carry a paper form
3Take a photo or send a fax
4Wait for another team
5Call again for missing information
1Share one secure link
2Collect the required information
3See what is missing
4Send an organized record
5Give the agency a clear next step
The larger vision
People can have Medicaid or insurance and still not know what help is available or where to begin.
Agencies can be ready to help and still struggle to reach them.
We build the connection.People tell us what they need. We show appropriate agency options and the next secure step.
Behavioral health is where we begin.